Workshop on Project Change Management: (Managing a Changing Project Environment for Better Project Result)

Program Overview:

Change is an inevitable part of our daily business environment, thus, change within the context of project management is anything that transforms or impacts projects, tasks, processes, structures, or even job functions. Therefore change management refers to the tools and processes you use to manage change within a project and its project team. More often than not, change management refers to overseeing your team to successfully incorporate change into their work to achieve the overall project objectives. In project management, change factor can have a devastating effect on a project outcome if not well managed.

For Whom:

This program is designed for new and experienced project managers leading or managing one or more projects responsible for delivering medium-to-large scale cross-functional projects. Functional support managers who wish to learn project change management skills that are responsible for supporting project management process across the organization.

Learning Objectives:

At the end of this program, participants will be able to:

• list and explain the common change-related problems that occur in a project environment;
• assess the stability of on-going projects;
• anticipate changes and conflicting issues before they occur;
• use change control system to monitor and respond to change requests;
• create a project environment that encourages changes that enhance stakeholders’ value;
• design conflict resolution processes to keep team members on track; and
• effectively communicate project changes to management.

Course Outline:

Day 1: Defining Your Project Context

• Projects are change agents
• The shifting paradigm in a project environment
• Integrating change control and related processes

Nature of Changes

• Definition of change and types of changes
• Trending the project life cycle
• Recognizing stakeholders and their influence on changes

Day 2: Gauging The Change Effect in Key Project Areas

• Evaluating the possible areas changes will impact
• Impact assessment on project constraints
• Impact assessment on project planning

Day 3: Anticipating Changes Before They Occur

• Identifying changes as opportunities
• Anticipating changes based on life cycle
• Anticipating changes based on risk assessment

activities

Day 4: Using a Change Control System (CCS)

• A review of CCS components and characteristics
• How to capture change requests
• Establishing a classification process for

proposed changes

• Performing an impact analysis that will allow

better decision making

• Making change recommendations and establishing

a responsive decision process

Day 5: Anticipating Conflict within Your Change Control

• Typical conflict areas
• Proven techniques and decision making processes to

resolve internal and external conflicts

Training Methodology

Lectures, discussions, exercises, and case studies will be used to reinforce these teaching/learning methods.