Workshop on Health Care Management & Administration

Program Overview:

Healthcare management, also referred to as healthcare administration, is the administration, management or oversight of healthcare systems, public health systems, hospitals, entire hospital networks or other medical facilities. Duties of these professionals include ensuring that individual departments run smoothly, qualified employees are hired, information is disseminated efficiently throughout the organization, specific outcomes are reached and resources are used efficiently, among many other responsibilities. There are general healthcare managers and those who are considered specialists. Generalists oversee entire facilities, while specialists focus on the administration of specific departments like marketing, finance, policy analysis or accounting.

This training course helps participants to advance their career in medical administration. They’ll gain a firm grasp of medical and scientific terms used day-to-day in hospitals and medical settings. In this course, participants will gain the skills to communicate effectively and manage staff, processes and healthcare resources at all levels. 

For Whom:

This program is designed for primary healthcare givers, recuperative care, community and other healthcare facility administrators, chiefs of staff, hospital board members, chief nursing officers, department directors and other healthcare professionals with supervisory, management or executive level responsibilities.

Learning Objectives:

At the end of the program, participants will be able to:

• list and explain roles and responsibilities to be followed for medication reminders, medication assistance and medication administration;
• acquire skills and knowledge needed for medication administration;
• design training for the caregivers to ensure safe medication administration; and
• discuss current health care delivery system as it relates to the economics, accessibility and overall health of the population. 

Course Outline:

Day 1: The Challenges of Healthcare Administration and Management in the21st Century

• Challenges of health and hospital administration in the new millennium
• Administration of hospital services
• Administration of out-patient services

Day 2: Administrative Set-up

• Ward administration
• Administration of operation theater
  • Clinical services
• Nursing Services

Day 3: General Administration

• Records management
• Material management
• Manpower planning

Day 4: Quality / Relationship Management

• Quality control
• Doctor/Nurse and patient relationship
• Doctors and consumer protection act
• Referral systems

Day 5: Effective Healthcare Management System

• Hospital and private practice
• Hospital administration during disaster
• Reproductive and child health services
• Promoting health through effective

hospital management

Training Methodology

Lectures, discussions, exercises, and case studies will be used to reinforce these teaching/learning methods.