Managerial Skills Program for Technical and Professional Managers

Program overview:

This program is specifically designed to assist technical managers / professionals who want to learn and fine tune their skills of motivating, communicating and managing their staff for peak performance. Technical professional managers can be so engrossed with the technical details of their role that their people management skills often suffer.

This highly practical and interactive program will show technical individuals how to be better managers.

 For whom:

Technical and Professional Managers who are head of units, project team leaders and managers, supervisors, head of production teams who need to improve on their managerial skills for improved productivity. 

 Learning objectives:

At the end of the workshop, participants will be able to:

• move successfully from a technical expert to a skilled manager;
• master the necessary skills for effective people management;
• improve on their negotiation skills in relation to people management;
• set targets for personal development and for their teams;
• manage themselves and time effectively and set standards for their teams;
• explored the most successful techniques for motivating their staff/team; and
• manage difficult people and conflict for positive outcomes.

 Course outline:

 Day 1: Management tools

• Planning, -Organizing
• Coordinating, – Motivating, – Controlling
• Moving from a technical expert to a manager / leader
• Balancing the technical, organizational and management roles and skills
• The art of people management

  Day 2: Leadership and Leadership styles

• Effective Communication and Interpersonal skills
• Techniques and tools of Team building and team Working

• Target Setting and Performance Management.
• Self and Time Management.
• Customer Relationship Management.

  Day 3: Managing and motivating your staff for  increased performance

• Developing negotiating skills
  • Applying your listening skills
  • Developing a win-win philosophy
• Managing conflict for positive outcomes – handling difficult people and behavior

• Developing Right Attitudes towards people
  • -Attitude and Leadership.

 Training Methodology

• Lectures, discussions, exercises, case studies, audio-visual aids will be used to reinforce these teaching/learning methods.