Credit Control & Debt Management

Program Overview:

Lending is a veritable source of finance in the economy. It is available to both individual borrowers and corporate organizations in various forms and varying durations.  However, the best packaged credit facility may fail because of unforeseen economic or other circumstances. Against this backdrop, Lenders must take steps to protect themselves against the risk of losses. Even when losses do occur it should be pro-actively managed that the interest of the lenders are protected. The essence of this workshop is to sharpen participants’ skills in credit analysis, risk management for effective credit administration.

 For whom:

Credit officers/managers who make credit decisions, Debt recovery officers/managers, Marketing managers/officers and relationship managers involved in managing credit portfolios.

 Learning objectives:

At the end of the program, participants will be able to:

*          list measures for credit analysis and risk identification;

*          identify problem loans early;

*          design strategies to manage risk and protect lender’s interest;

*          rate credit and price according to risk rating;

*          structure facilities that conform to the borrower’s need and sources of repayment; and

*          design strategies for monitoring credit facilities.

  Course outline:

 Day 1: Credit Control and Debt Management: An overview

* Macro-economic analysis

* Steps in credit analysis

* Types of credit facilities

            1 Financial Lending    11 Trade Credit

 Day 2: Securities of Credit

– Value

 – Marketability

 – Insurance

* Risk identification and management

in credit administration.

* Dealing with bad debts and creditor’s liability

through Debt Management Agencies

 Day 3: Developing effective credit control techniques

• Credit checking agencies
  • . Specialist legal services
• The Courts
• Debt Collection Agents
  • Credit control techniques
  • Is my customer credit worthy?
  • Credit control routines
  • Debt recovery through the courts
  • Statutory demands, Insolvency and Bankruptcy

• VAT and Tax relief for Bad debts
• Designing strategic credit and Debt Management policy

Training Methodology: Lectures, discussions, exercises, and case studies will be used to reinforce these teaching/learning methods.